State Farm® Insurance Agent Jay Chafin

"Kathy, we are so thrilled you had such an amazing experience! Thank you for sharing this with us & others. We strive to provide excellent customer service & are happy to know you were a recipient of that from both Jessica & Jon. We're also glad to be a part of you getting your new ride, despite the circumstances that lead to that!!"

"Thank you, Kathryn, for letting us know Jessica did such a great job reviewing your claim with you! Although we cannot make claims decisions in our office, we have an excellent claims liaison who takes the time to make sure your claim goes as smoothly as possible AND that you understand the process and the documents that are involved. We're happy to know she was able to step in where needed for you!!"

"Thank you, Darrin, for the amazing review!! We appreciate you giving us the opportunity to WOW you! We hope every experience point forward meets & exceed your expectations."

"Thank you so very much, Deborah, for the sweet review! Amazing customers like you help us love our jobs! Insurance is a tough topic, but our team is dedicated to educating our community on what options are out there, and they are passionate about helping customers fill coverage gaps to protect what customers like you value the most. We look forward to working with you for many more years! P.S... you can come by for a yummy snack anytime!!"

"So happy to hear this, K Grant! We expect our team to provide this kind of customer service to everyone, every time & are thrilled to know you were treated so well by our Jon. We appreciate you so very much for taking the time to leave us a review & look forward to serving you with GREAT customer service for many more years!"

"Thank you for the kind words, Lynn! We strive to provide remarkable customer service to every customer, every time. We're thrilled to know we accomplished that with you & look forward to working with you and serving our community for many years!"

"So happy to have that reputation with you, Tony, and we look forward to living up to that for many more years! We LOVE serving our community & LOVE saving them money while providing coverage for the things that matter most. Thanks for taking your time to leave us such an amazing review!!"

"We appreciate your business and your kind words more than we can say!! Thank you, Thank you, THANK YOU!! We strive for this type of service with every customer, every time, and we're so thrilled to know we hit that level with you. We're looking forward to the future providing you this level of service & beyond!"

"Thank you so much, Dalton! We love having you around & appreciate you giving us the opportunity to serve you for so long! We love a good challenge (not that you are!), so keep on relying on us & we'll rise the occasion every time!"

"Juan, we appreciate your kind words & recommendation of Robert! Referrals are the best compliment and they keep us going & growing to better serve you and our community! We're thrilled Rob followed through with to the end and earned your business. We look forward to the future together!"

"Thank you so much, Rexanna for stopping by to leave a review for our Rob! I'm sure he was eager to meet your expectations & needs. We're happy to know he made the process easy for you. We're looking forward to many more years serving you!"

"Thank you, Sabrina!! We set the bar very high for our team & they reach it daily on providing remarkable customer service to you & other valuable customers. We appreciate your business & the 5 star review & aim to meet that level of service for you for a very long time!"

"Thank you ever so much, Terry, for sharing your thoughts about our Tiffany! We're pleased to know you had such a wonderful experience & look forward to providing that high-level service for years to come!"

"Excellent to hear that you had such a wonderful experience in our office and with our team, Sarah! Thank you for sharing with us. We look forward to serving you in the best way possible for many years!"

"Beautiful photo... Nice deck to relax on & view to enjoy for sure! We are excited to know you had such a wonderful experience AND saved money!! We appreciate your business & look forward to serving you for many years to come!"

"Thank you so very much, Michelle! We appreciate you letting us know we hit that 5-Star service & we aim to provide that level of service (or better!) each & every time you need us."

"Thank you, Lucas!! We appreciate your business & the kind words about Mikey & his awesome service. We look forward to providing you with remarkable customer service every time you need us!"

"Hi Sy, so sorry having issues with our office on this as we want to help and write any and all business we can, especially existing customers. Please let me check into this and get back with you today on what's going on and if we can help as we don't want to lose you. Again, sorry for frustration and we'll be in touch soon. We appreciate your business as we know you have options out there. Jay "

"Excellent to hear, Randi! We're thrilled to know Robert provided such top-notch service for you & look forward to providing for many more years! We appreciate you!"

"Jeff, thank you so much for the excellent review of our Taylor! We're pleased to know she was so helpful & a delight to work with. We look forward to continuing that 5-star level service for many, many more years :)"

"Wonderful news, Phillip! We love knowing our team provides such exceptional customer care. Thank you for giving us the opportunity to continue serving you. We appreciate your business and look forward to serving you for many, many more years!"

"Real Reviews: we are truly sorry for the inconvenience caused to you during the claims process. We'd love to try to help move this claim forward if you'll allow us. Please call our office as soon as possible and Jessica, Lynn or Jay will do their absolute best to help get you in contact with your assigned claims handler. We appreciate you and hope to be able to offer a resolution. Talk to you soon."

"Excellent to hear this, Jenny! We're thrilled to know you received such remarkable service AND saved money! We're happy to have you in the State Farm Family & look forward to serving you for many years!"

"Thanks so much Bartley and Tammy! We love the praise and kind words and agree she is awesome. We know you're busy and so appreciate you taking time to share. I'll make sure the entire team knows. We're also grateful for you doing business with her and our office. Please let us know what else we can do to help!"

"Thanks so much Hannah for the super kind and reassuring words. Jamie is awesome and truly cares about all customers and doing the best for them. I'll share this with her and the team. Please let us know if we can help with anything anytime and thanks for the business."